One thing we have come to realize at is that our business is emotional. Not that we are emotional, but that emotions run high with our clients.
It’s obvious that finding a missing person or pursuing evidence to exonerate someone wrongfully convicted or charged with a crime would be emotional. You might not think that many business investigations are quite emotionally-charged as well, but they can be.
One case, for example, brought tears to the eyes of a big, burly business man. It was a form of business espionage, but not the kind that would come to mind.
When Business Gets Personal
His reputation in the marketplace was he was a personable and fair business man. He was good at the computer services he offered and was [...]