Caustic Employees May Be as Harmful as Theft in the Workplace
Ed and Georgia were extremely conservative business owners. Last year, they realized a long time dream. They expanded the square footage of their business, took on a couple of new projects and hired four new employees. But for some unknown reason, employee morale noticeably began to dwindle. Employees more frequently called in sick. Some actually left the company without providing clear reasons for why they were suddenly unhappy. On their own, Ed and Georgia tried to interview workers about the shift in attitude. But they were unsuccessful in getting to the root of the problem. Then in the community, Georgia heard a couple of negative rumors about their business. By that point, Ed and Georgia were more than concerned about the problem. They were panicked. [...]