With many budget cuts in the last few years, not-for-profit agencies have felt the sting. The workers in these agencies believe in their missions so they avoid extra spending. For example, the chairs at the free clinic still haven't been replaced. At the shelter for victims of domestic violence, the roof has leaked for two years. And in many agencies, if a staff person leaves, that person is rarely replaced. Instead, the work load is dispersed among other employees.
And so, our investigators were surprised when the executive director of Vocational Rehabilitation stopped by. She had a keen eye and a careful watch on agency books and shared with us that she suspected a certain mental health agency was purposefully overcharging services rendered to Vocational [...]